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client testimonials

We take pride in our customer service. We’ll help you as much as we can – and even if your query is not our issue, we’ll give you a friendly point in the right direction.

That’s our own word – but here’s the same message from some of our clients:

Jethost Hall of Fame

 

You Say:

My website is up and running! Thanks so much to everyone at Jethost who has helped with all my questions over the last couple of days. As well as the super fast, super friendly email and phone help, your web FAQs are great and helped a lot.
Sarah Ellich

We Say:

This was just a bit of run-of-the-mill assistance we provided to help with the initial upload of the website and a bit of ‘making yourself at home’ support. Later on, we also helped Sarah out with a sneaky little YouTube thief who was stealing an image from her site and racking up big bandwidth. This cyber-criminal has now learned their lesson, we’re happy to say.

You Say:

I have been incredibly impressed with the service I've received from you, and would not hesitate at all to recommend Jethost to anyone. Thanks (yet again) for your help :)
Melda Hope

We Say:

Thanks Melda. Recommendations are solid gold for us. We hope you enjoyed the bag of lollies we sent you.

You Say:

Thank-you very much for the quick response and for fixing the problem so quickly. Wow I look forward to working with all the new tools, thank-you! And I'd just like to say thanks for being such a great host.
Amanda Koschak

We Say:

Amanda is another one of those gem people who get full value out of their hosting by investigating the range of tools provided. We only helped her discover that these were there.

You Say:

I'll highly recommend you to my friends who are looking for places to host their website. Thanks again Jethost, you've been really wonderful :)
Ryan Robertson

We Say:

This email came about through a forum related conversation, and ended up in Recommendation Country. Our records dont’ clearly show that Robert received his lollies however ( if you want some Robert – just call!

You Say:

"We use Jethost for all our client web-hosting needs. We have found them to give excellent customer service. All enquiries are followed up promptly, with a "nothing is too much trouble" attitude. Jethost staff are pleasant, helpful and professional to deal with. The quality of the technical support is first-class, with Jethost servers being reliable and speedy. We believe that Jethost offers excellent value for money in a market place that is highly competitive. We have no hesitation in giving Jethost our 100% recommendation and support."
Garreth Collard - Company Director Mr. IT

We Say:

Garreth – what truth you speak. What wisdom. We bow to your knowledge.

You Say:

Personable service with technical support that we can actually understand - seems to be a rarity in the industry these days!
Michael Coe - Managing Director

We Say:

Our relationship with Fitbiz remains very strong – and we’re thrilled to be alongside them as their business expands. We’ve said it before – if you don’t like techno speak – we won’t bombard you with it.

You Say:

Merry Xmas!
Was great to get a card in the mail that was hand written for a change! I never really think much about Jethost because I've never had any problems, which is really cool. Keep up the good work!
Joe Hitchcock - Producer, Downending Films

We Say:

What a great comment. Downending Films have had a very successful production recently, and we’ve helped (as Joe states) by being completely invisible. Sometimes, a good host is just that – unseen to the naked eye.

You Say:

Thank you very much for your fast and friendly support over the last year or so.  I know that if I ever need hosting again I will most definitely sign up with Jethost and I will always recommend you to others.
Comptess

We Say:

Parting is such sweet sorrow. We get many emails like this, but Comptess was good enough to stick around long enough for us to check if we could put her feedback on our website.

You Say:

Thanks for all your help, your company is great, really user friendly and great service, a real pain we couldn't use you in the end but wanted to say we have greatly appreciated all your help!
Rochelle Elliot

We Say:

Here’s reality. A happy client – but one who couldn’t stay with us because we couldn’t provide what she needed at the time. At least you know we’ll be honest about that with you. We now DO offer the service that was unavailable at that time, but haven’t gone chasing Rochelle to let her know – we’re good like that. We don’t stalk people.

 

You Say:

Thank you very much for your prompt and helpful assistance, it is very much appreciated and a refreshing change from the last people I dealt with. I can confirm my mail is working fine.
Steve Goodmon

We Say:

Thanks, Steve. Happy to be of service. Email issues are the number one subject of helpdesk emails received, because there are a number of things to take into account. We’re email experts – and we’re happy to share that knowledge with you.

You Say:

...Many thanks for taking the time to provide a great response (another fine example of the Jethost professionalism!), especially when you've got lots going on! I guess you folks just really spoil us with providing such super service so we notice it when things stop working because it's so very unusual (unlike another hosting company that i had previously used . . . . )
...I understand about servers and maintenance - I've just spent 3 days (39 hours non stop!) rebuilding  Windows 2003 Active Directory environment (across 23 sites) when a 3rd party contractor removed a server from the domain without doing any of the things he should have (like demoting the server and then removing it from the domain!!) - left 9 sites totally orphaned - yuk! So, I can empathise. . . . Thanks again for providing such super service, it really is refreshing to find people who are passionate about providing superior service. I hope things settle down real soon and you can all get a good night's sleep.
Colin Todd Computer Troubleshooters

We Say:

Colin offers superior service to his clients, and we’re happy to back him up all the way. This email related to a maintenance issue we undertook to improve our server performance (that involved a very short period of downtime). We like to keep our clients informed about what’s going on.

You Say:

Hi Toby - Sorry have only just retrieved your earlier emails from [deleted]’s  @#$% new spam filter. I ended up just going with Linux hosting with a plan to upgrade the plan when I need to utilise ASP and scale up the site. Gotta say really impressed by your responses and level of service. I've already suggested to a couple of friends hosting elsewhere that they take a look at Jethost. Cheers.
D

We Say:

We’re not going to reveal the identity of ‘d’. But we ARE going to let you know what letter his name starts with. ‘D’. We like that he was so forthcoming in his compliments.

 

You Say:

Thanks for the nameserver info and explanation. It’s great to be dealing with a company who’s help desk is online through the day with quick returns to my emails.
Jamie Bruce

We Say:

“Nameservers” - Another one of those technical terms that we throw around all day in our offices, but most people don’t know what they are. Websites need them though, as everyone finds out when they come to set one up. We’ve decided to call them ‘Internet Signposts’ when speaking to clients about them. We hope it’ll catch on.

You Say:

I must say [...], at this stage of my relationship with Jethost Internet Services, that I am really thrilled with how all has been going. My web sites function well, I have had 100% uptime and communication with staff is brilliant. So just a small but well meant thank you to all at Jethost.
Rhonda Serong O.N.Z.C.D.A™

We Say:

Rhonda has been brilliant to work with. We assisted ONZCDA™ with their move from another hosting provider and got everything settled in to a cosy Jethost account. Her website HTML and standards compliance in coding are (big call coming up - but We Are Jethost) second to none. She has even picked up some little things we missed on our old website! Well Rhonda - now we have a brand new website for you to run your Eagle Coding Eye over, so let us know if you spot things.